Our Privacy Policy
Get to know how we handle your data privately.
Last Updated: September 19, 2026
At Tiendo Autism Centre, we understand that trust is the foundation of our relationship with you and your family. We are committed to protecting the privacy and confidentiality of the personal and medical information entrusted to us.
1. Information We Collect
To provide the best possible care and support, we collect the following types of information:
- Personal Identification Information: Names, addresses, email addresses, and phone numbers of parents and guardians.
- Child’s Information: Name, age, developmental history, and medical records relevant to the care we provide.
- Emergency Contacts: Names and contact details of individuals authorized to act in an emergency.
2. How We Use Your Information
The information we collect is strictly used for operational, medical, and developmental purposes, including:
- Providing customized care and educational programs for your child.
- Communicating with you regarding your child's progress, center updates, and emergencies.
- Improving our services and facility operations.
3. Data Protection and Security
We implement a variety of security measures to maintain the safety of your personal information. Physical files are kept in secure, locked environments, and digital data is stored on encrypted, access controlled networks. Only authorized personnel with a legitimate need to access the information are permitted to do so.
4. Sharing of Information
Tiendo Autism Centre will never sell, trade, or rent your personal identification information to third parties. We may share information only under the following circumstances:
- Medical Emergencies: With healthcare professionals if emergency medical treatment is required.
- Legal Obligations: If required by law, subpoena, or to protect the safety and rights of our staff and children.
- Authorized Third Parties: With your explicit written consent (e.g., sharing progress reports with external therapists or schools).
5. Your Rights
You have the right to request access to the personal information we hold about you and your child. You may also request corrections to any inaccurate data or ask for the deletion of your data, subject to our legal and operational retention requirements.
6. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.
7. Contacting Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:
Email: privacy@tiendoautismcentre.org
Address: Bungoma, Kenya